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8.1: Error in the UI "Error retrieving collection information: Servlet...

If you recently started to monitor hundreds of servers and you start getting this error in the UI it may mean you have to add more memory to the WebUI service. This should only be adjusted if you have...

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Unable to monitor VMware, error says user login problem.

If you are trying to monitor VMware but it keeps returning the error saying there is a user login problem, but it is the correct username and password.First verify you are able to log into Vsphere with...

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8.1.2: Use Firefox 20 to record macros

Currently you are unable to use Firefox 20.0 to record Internet Macros in Longitude. If you would like to use Firefox 20 and Selenium 1.10.0, you will have to implement a new .jar file.Please follow...

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8.1.2: Getting an error when trying to set a threshold for the SQL...

If you go to Dashboard -> Configure and select any SQL applications and select Databases or Disks and get this error:"Error Retrieving context tree: Unable to get property "internalid" of undefined...

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Selecting Number Of Machines During Installation

When you are installing longitude it will ask you to specify the number of machines you will be monitoring. The default number is 100. If you plan on monitoring more increase this number. 100 Machines...

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What does Longitude monitor?

Longitude has out-of-the-box solutions to monitor the following:Operating Systems WindowsSolarisAIXHP-UXLinuxNetwork Appliances Cisco RoutersAny router that conforms to RFC1213Any switch that conforms...

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What permissions are needed for WMI based collections?

Longitude collects data on Windows applications through WMI, and the account used by the Statistics Server Service contains the permissions needed for the WMI collections. To collect WMI data, the...

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How do I fix Collections failing with "Invalid Class" Errors?

If WMI collections fail with an error referencing Invalid Class (example at the end of this topic), resynchronizing the performance counters may correct the issue. To resynchronize the performance...

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What do you like about Longitude and what don't you like?

Send feedback to Heroix on your likes and dislikes about Longitude.

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What new functionality would you like to see in Longitude?

Send Heroix suggestions for new features and applications.

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8.2 agent kits

Longitude agents are needed for certain environments. Take a look at this article, What is a Longitude agent? to determine if you are in need of an agent.If you need the agent download the kit...

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Monitoring Rule - Memory Threshold Non-Percentage

Hello Community!Is there a way to create a new rule in the advanced monitoring section where I could monitor windows memory based on KB Free or MB Free on the system and not percentage?I have a use...

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Active Directory Authentication

I'm trying to configure user accounts in the tools and AD authentication is not working. Is there some configuration necessary to get LDAP to work. This is a windows 2008R2 environment. I am able to...

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Macros Broken after 8.2 Upgrade

After upgrading today from 8.1.2 to 8.2 all of my internet macros have broken. Any thoughts on what needs to be done to fix this? Do i need to upgrade my version of selenium and/or firefox?Thanks! -Andy

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Herioix installation

Dear support,We are initially in process for setting up poc for heroix I am unable to install using any domain admin account Domainnam\admiIt is not taking If is write domain admin it gives me this error

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non-admin access to dashboards etc

I am running Enterprise Version 8.2.1 and have just started creating non-admin users so they can access SLA Dashboards and Reports. However, unless I assign them admin rights, they receive the...

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How do you email the Service Condition Graphs from the SLAs via scheduled...

How do you create/email scheduled reports that show the detail graphs (aka “Service Condition Graph”) that are created in SLAs? Or is there another way to automatically output these graphs on a daily...

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9.0 Agent Kits

Longitude agents are needed for certain environments. Take a look at this article, What is a Longitude agent? to determine if you are in need of an agent.If you need the agent download the kit...

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Good tips for writing the scholarship application essays.

The scholarship essay writing service is to get the more responses from the customer itself. It has lot of works for done in a day. The research scholars are much benefited from that company. It has to...

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Herioix installation

Dear support,We are initially in process for setting up poc for heroix I am unable to install using any domain admin account Domainnam\admiIt is not taking If is write domain admin it gives me this error

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